FAQ

bangar FAQ — Bonus, VIP and Deposit

The most common questions that come up when using bangar — from the welcome bonus and VIP cashback to depositing via bKash, cricket betting and how to play on mobile — are all answered here. Use the index below to jump directly to a specific section.

VIP Benefits

The bangar VIP programme has four levels and each level comes with weekly cashback. Read the questions below to learn more about the bangar VIP programme.

bangar has four VIP levels in total: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%) and Platinum (up to 1.0%). Cashback is calculated on the total net loss for the week — that is, the cashback is paid at the applicable rate on the amount remaining after subtracting total winnings from total losses.

Say you are a Gold level member and your total net loss for the week is ৳20,000 (meaning ৳20,000 remains after subtracting total winnings from total losses). The maximum rate for Gold level is 0.8%, so the cashback will be ৳20,000 × 0.8% = ৳160. This is the maximum amount you can receive at that level. Cashback is added directly to your account.

At bangar, you can gradually move up to higher VIP levels through active and regular gaming activity. New members start at Bronze level and can reach Silver, Gold and Platinum levels based on their regular playing habits. No specific milestones or turnover figures have been published — upgrades are made based on an assessment of overall activity.

In addition to weekly cashback, VIP members may receive priority live chat support, special promotions and early access to new games. Moving up to higher levels unlocks multiple benefits including personalised offers and birthday rewards, which you can read about in detail on the bangar VIP page.

Yes, Platinum is the highest VIP level at bangar. At this level you can receive up to 1.0% weekly cashback. This means no matter how large your net loss is in a week, the cashback rate will not exceed 1.0% — though there is still an opportunity to get a meaningful portion back, which is a significant benefit for long-term players.

Welcome Bonus

Open an account for the first time, deposit a minimum of ৳300, and a 100% bonus of up to ৳15,000 is automatically added to your account. For example: deposit ৳1,000 and ৳1,000 bonus is added, giving you a balance of ৳2,000, and you will need to wager 20 times the bonus amount — that is ৳20,000 — to withdraw. This bonus is available on your first deposit after logging in to bangar.

Yes, there is an option to cancel a bonus, but once you have started meeting the wagering requirement, the bonus portion may be deducted upon cancellation. If you do not want to accept the bonus, contact live chat immediately after making your deposit. The detailed terms for bonus cancellation are stated on the terms and conditions page.

Bonuses have a limited validity period. If the wagering requirement is not met within the specified time, the bonus and any winnings earned from the bonus will be cancelled. The exact number of days can be seen in the bonus section of your account or on the promotions page. Try to meet the wagering requirement before the validity period expires.

Generally, slot games, fishing games and most casino games count fully towards the wagering requirement. Some live casino games may count partially. Check the bonus terms in your account to see how much each specific game contributes. Playing at bangar slots may be the most effective way to meet the requirement.

No, this is not permitted. At bangar, only one account and one welcome bonus applies per person. If you attempt to open multiple accounts using the same mobile number, device or payment method, both accounts may be cancelled and the bonus forfeited.

Device and Technical Issues

You can play bangar on Android and iOS smartphones and tablets, Windows and Mac computers, and any modern browser. The site works correctly on Chrome, Firefox, Safari and Edge. There is also a dedicated app — both Android (APK) and iOS versions are available through official channels.

When the connection is restored, the game result is generally reflected in your account automatically, as the game result is recorded on the server. If you notice any discrepancy in your balance, contact live chat with the relevant time and game name — the bangar support team will resolve it quickly.

The full site works well on a mobile browser — all games, deposits, withdrawals and live chat features are available. However, using the app gives slightly faster loading and you can receive notifications. Information on how to get the Android and iOS apps through official channels is on the bangar App page.

Yes, if old cache has built up, the site may load slowly. In Chrome, go to Settings > Privacy > Clear browsing data and delete Cached images and files. On iOS Safari, go to Settings > Safari > Clear History and Website Data. Then reload the site. If the problem persists, check your internet connection or let us know via live chat.

The Android APK and iOS app are available through bangar's official channels. See the bangar APK page for details. Avoid downloading APKs from third-party sites — they may pose security risks.

Cricket Betting

If a match ends with no result due to rain or any other reason, the bet amount is generally refunded (counted as void). However, in a multi-bet, the no-result selection is removed and the outcome is determined based on the remaining selections. You can find the full settlement rules on the bangar cricket betting page.

Yes, bangar covers all major cricket events — domestic and international — including BPL, IPL, T20 World Cup and ICC tournaments. Bangladesh Tigers international matches are also covered. You can bet both before a match starts and live during play.

With decimal odds you multiply directly to work out your return. For example: in a limited-overs match, Team A has odds of 1.45 and Team B has odds of 2.75. If you place ৳1,000 on Team B and Team B wins, your return is ৳2,750 (profit ৳1,750). If Team A wins, you lose the full ৳1,000. The higher the odds, the bigger the reward but the lower the probability.

At bangar you can bet on match winner, top batsman, top bowler, innings total (over/under), first wicket partnership, powerplay score and live betting markets. More markets open up during the BPL season. You can combine multiple selections into a popular multi-bet — but if one loses, the whole bet is lost.

Deposit Questions

bangar supports deposits through three mobile financial services: bKash, Nagad and Rocket (Rocket is Dutch-Bangla Bank's mobile wallet). Use whichever is most convenient for you. All three can also be used for withdrawals.

The minimum deposit at bangar is ৳300, and this applies equally to all payment methods — whether you use bKash, Nagad or Rocket. A first deposit of ৳300 or more makes you eligible for the welcome bonus.

Log in to your account, go to the deposit section and select bKash. Using the bKash app or *247#, send money to the provided number. Enter the transaction ID and confirm. Your balance is usually credited within a few minutes. If you have any issues, contact live chat with your transaction ID.

First wait a few minutes, as there can sometimes be a slight delay. If your balance still has not appeared, keep your bKash or Nagad SMS confirmation and transaction ID to hand and contact bangar live chat directly. The support team will verify the transaction and resolve it quickly.

The minimum withdrawal amount at bangar is ৳800. After making a withdrawal request, funds generally reach your bKash, Nagad or Rocket account within 30 minutes to 3 hours. It may take a little longer during busy periods, but approved requests are completed within 3 hours at most.

Have more questions? The support team is always ready

If you have questions beyond those above, bangar's support team is available 24 hours a day, 7 days a week in both Bengali and English. There are two easy ways to get in touch.

Live Chat Click the chat icon at the bottom right of the site
Email Support [email protected]

All casino and betting activities are for persons aged 21 and above only. See the Responsible Gaming page for guidelines on playing responsibly.